Study Fee: Click here to view the t(/study-fee)uition and subscription options.(/study-fee)(/study-fee) Monthly study plans start from €499 per month, depending on the program and level of academic support selected.

Study Method: This program is delivered 100% online, allowing students to study from anywhere in the world with flexible scheduling. Students may also have the option to attend the graduation ceremony in Switzerland, subject to visa approval and travel regulations.

Study Language: The program is delivered in English. Students are expected to have sufficient English language proficiency to complete the coursework and academic requirements.

Applications can be submitted online through our admission portal.(/apply)(/apply) Applicants may also contact or visit our offices in different regions, including: • Europe: Switzerland • GCC: Dubai (UAE) • Asia: Bishkek Our admissions team will guide you through the application and enrollment process.

Programs are offered through a flexible monthly subscription system, allowing students to progress at their own pace while maintaining access to academic resources and support services.

This program has a minimum study period depending on the academic level and program structure. Students may complete the program at their own pace while maintaining an active monthly subscription.

Admission Requirements

Applicants should meet the academic entry requirements for the respective program level. Typical requirements may include: • A previous academic qualification relevant to the program level • A copy of passport or national ID • Curriculum Vitae (CV) or resume • Completed online application form Additional documents may be requested depending on the program and the institution delivering the program.

Certification / Degree Awarded

Upon successful completion of all academic requirements, students will receive the corresponding certificate or academic degree issued by the responsible institution within the VBNN Smart Education Group network.

Master in Secretary and Hospitality

Feb 24
2 min read

This Master study program is a 100% research-based academic pathway designed for professionals seeking advanced expertise in executive secretarial management, administrative leadership, and hospitality excellence. Positioned at a study level equal to EQF Level 7 and aligned with the second European cycle, the program integrates strategic administrative competencies with high-level hospitality management and service innovation.

The Master in Secretary and Hospitality explores the evolving role of executive secretaries and hospitality professionals within modern organizations, international institutions, corporate environments, and luxury service sectors. It emphasizes leadership in office management, protocol and etiquette, organizational communication, customer experience strategy, corporate representation, and service quality management. The program also examines the transformation of administrative and hospitality functions through digitalization, global business standards, and cross-cultural communication.

Structured into five modules, the program ensures both academic depth and research competence:

Two research-focused modules covering advanced research methodologies, academic writing, and applied organizational research.
Two general academic modules strengthening leadership, strategic management, and professional communication skills.
One specialized module dedicated specifically to secretaryship and hospitality management, including executive support systems, event coordination, protocol management, and service excellence frameworks.

The program culminates in a thesis and structured research activities that allow participants to conduct independent research addressing real-world challenges in executive administration and hospitality operations.

With a minimum duration of 12+ months, the program offers flexibility for professionals who may extend their study period according to their career commitments. The workload is equivalent to 60 ECTS, ensuring compatibility with European higher education standards.

This Master study program is particularly suited for executive assistants, administrative managers, hospitality supervisors, office directors, event coordinators, and professionals aiming to advance into strategic leadership roles within corporate, governmental, or international hospitality environments.